1. Do not accept a damaged packaged product from delivery agent.Reject it at your doorstep only and drop us a note so that we can replace an order on your behalf.
2. In case of rough handling , immediately report the same with product photographs so that we can report same to courier company and request a return.We will work on it with courier company and arrange an exchange.
3. All orders are packed under tight supervision , but any missing /lost product must be reported immediately with relevant video/photographs for us to check our camera recordings.

As our products are a blend of science and natural ingredients , it may be noticed that some colour changes in product are normal due to environmental conditions, temperature changes,weather , moisture . Do not panic , as the products are safe to use.

 We recommend a patch test before use of products. Though we formulate all products carefully , but in case of any irritation or redness, immediately discontinue the use of product.

 As we are growing and evolving each day as a company, We might modify the outlook of products. Any change in packaging, labels or containers is just to enhance user experience. The product quality and efficiency is always kept same.