A product at Blimey is made with utmost love, care and hygiene . We do not promote exchanges or returns of products once sold.But, in case of any relevant damage during transit,loss of product in shipment,or a different product(from original request) is candidate for replace with a fresh product at earliest. We appreciate open feedbacks and try to improve each day with your love and support. Any complaints about product must be addressed within 5 days after product is received by the customer. We are always excited to dispatch, ship and deliver orders on the same day as they are placed. But for obvious reasons, it takes time for the process. So be patient and expect a delivery within 10 business days. Oops !! It is sad that you have to cancel a purchase with us , but we totally understand. Once an order is placed , it cannot be modify. Though, customer can cancel the order before shippment is done. Once shipped, order cannot be cancelled but can be returned in original packaging to our office. A scan of product shall be done and balance amount will be refunded after deduction of courier charges (both ways).The refund shall be initiated and completed within 15 days to the original payment mode.--------- IN case of cod?
Return of Order
We did not expect a return though!!!
- Do not accept a damaged packaged product from delivery agent.Reject it at your doorstep only and drop us a note so that we can replace an order on your behalf.
- In case of rough handling , immediately report the same with product photographs so that we can report same to courier company and request a return.We will work on it with courier company and arrange an exchange.
- All orders are packed under tight supervision , but any missing /lost product must be reported immediately with relevant video/photographs for us to check our camera recordings.
As our products are a blend of science and natural ingredients , it may be noticed that some colour changes in product are normal due to environmental conditions, temperature changes,weather , moisture . Do not panic , as the products are safe to use.
We recommend a patch test before use of products. Though we formulate all products carefully , but in case of any irritation or redness, immediately discontinue the use of product.
As we are growing and evolving each day as a company, We might modify the outlook of products. Any change in packaging, labels or containers is just to enhance user experience. The product quality and efficiency is always kept same.